Enrollment
($850 one-time fee)
Every level of service receives a comprehensive needs assessment and individualized plan at the time of enrollment
- Comprehensive Needs Assessment
- Provider List
- Services Survey
- Provider and Emergency Contacts
- Personalized Wellness Plan
- Additional consents/waivers
- Initial medication reconciliation and education
- Med/Pill box lists (if indicated)
Base Services
Included in all packages
- Customer Service Phone Call
- Complaint or issue Resolution
- Care planning and case oversight by Professional Care Manager
- Patient messages/inbox managed daily
- Identification and notification of changing trends
- Adherence to medications and follow up appointments monitoring
- Wellness education and Support
- Care Plan adherence support with reminders and encouragement
Concierge Services
(priced as listed)
Individualize any package with add-on services
Tier I: Core
Service Package
($779/mo)
Provides fundamental care navigation, wellness coaching and support
Tier II: Essential
Service Package
($1579/mo)
Adds coordination and scheduling of acute and preventative medical appointments and weekly virtual (2) and in-person (1) check-ins
Tier III: Signature
Service Package
($2279/mo)
Includes our signature in-home services coordination and management, and more weekly virtual (3) and in-person (2(check-ins
Tier IV: Anthem
Service Package
($2879/mo)
Our premium service includes a dedicated service line, all home support services, medication assistance, increased check-ins and weekend coverage
While You Work
Service Package
($1879/mo)
Provides added support to ensure appointments aren’t missed and enhanced safety for your loved one while you work
Post Surgery or Injury
Recovery Package
($3779 for two months)
Provides intensive home support services that taper off as you recover and heal
Tier I: Core
Service Package
Care Team/Family Meeting 1X per month
PSA Virtual Check-In 1X per week
Tier II: Essential
Service Package
- Provider notification /scheduling as needed for changing data trends (if appropriate)
- Medical appointment coordination and navigation, routine and acute needs
- Annual wellness visits and preventive screenings coordination/scheduling
Transportation for medical appointments arranged - Care Team/Family Meeting 1X per week
- CM Virtual Check-In 2X per month by request only (phone/TEAMSs)
- PSA Virtual Check-Ins 2Xs per week (text/phone/TEAMs)
- PSA Anita Visit 1X per week (in person)
Tier III: Signature
Service Package
- Provider notification /scheduling as needed for changing data trends (if appropriate)
- Medical appointment coordination and navigation, routine and acute needs
- Annual wellness visits and preventive screenings coordination/scheduling
- Transportation for medical appointments arranged
- Targeted wellness assessments performed with focus on key chronic conditions.
- Individualized care plans developed to address self-management and well-being needs.
- Initial and intermittent education provided for self-monitoring of BP, pulse ox, weight
- Weekly review of collected data with self care and health management discussion as appropriate
- Symptom and early warning signs education and monitoring
- In-home services with independent contractors coordinated/managed (housekeeping, laundry, food service, pet care, lawn care, grocery and personal goods delivery)
- Quarterly medication reconciliation and education
- Med/Pill box lists (if indicated)
- Coordinate Pill Packs if requested
- Care Team/Family Meeting 1X per week
- CM Virtual Check-In 1X per week (phone/TEAMSs)
- PSA Virtual Check-Ins 3Xs per week (text/phone/TEAMs)
- PSA Anita Visit 2Xs per week (in person)
Tier IV: Anthem
Service Package
- All Tier I, II, and III services
- Pharmacy delivery management
- On-site support with residences or transfers
- Care team/family meeting 1X/week
- CM virtual check-in 1X/week
- RN/Pharm med box fill visit 1X/week
- PSA virtual check-ins 3X/week
- PSA Anita visits 3Xs/week (in-person)
- PSA in-person attendance at medical
appointments in lieu of check-in for up to
3X/week (with surcharge)
While You Work Service Package
($1879/mo)
- Dedicated Service Line
- Provider notification /scheduling as needed for changing data trends (if appropriate)
- Medical appointment coordination and navigation, routine and acute needs
- Transportation for medical appointments arranged
- Individualized care plans developed to address self-management and well-being needs.
- Initial and intermittent education provided for self-monitoring of BP, pulse ox, weight
- Weekly review of collected data with self care and health management discussion as appropriate
- Symptom and early warning signs education and monitoring
- Care Team/Family Meeting 1X per week
- CM Virtual Check-In 1X per month (phone/TEAMSs)
- RN/Pharm Med Box Fill Visit 1X per week
- PSA Virtual Check-Ins 5Xs per week (text/phone/TEAMs)
- PSA Anita Visit 2Xs per week (in person)
- PSA in-person attendance at medical appointments in lieu of Anita visits for up to 2Xs per month (with surcharge)
Post-Surgery or Injury Recovery Service Package
($3779 for 2 months ($1889/50/mo)
- Provider notification /scheduling as needed for changing data trends (if appropriate)
- Medical appointment coordination and navigation, routine and acute needs
- Transportation for medical appointments arranged
- Individualized care plans developed to address self-management and well-being needs.
- Initial and intermittent education provided for self-monitoring of BP, pulse ox, weight
- Weekly review of collected data with self care and health management discussion as appropriate
- Symptom and early warning signs education and monitoring
- Coordination of short-term in-home services with independent contractors
- Days 1-30
- Care Team/Family Meeting 1X per Week
- Days 1-15
- PSA Anita Visit 5Xs per week (1 weekend) (in-person)
- PSA Virtual Check-ins 3Xs per week (1 weekend) (text/phone/TEAMS)
- Days 16-30
- PSA Anita Visit 4Xs per week (in-person)
- PSA Virtual check-ins 3Xs per week (1 weekend) (text/phone/TEAMS)
- Days 31-60
- Care Team/Family Meeting 1X biweekly
- Days 31-45
- PSA Anita Visit 3Xs per week (in-person)
- PSA Virtual check-ins 3Xs per week (1 weekend) (text/phone/TEAMS)
- Days 46-60
- PSA Anita Visits 2Xs per week (in-person)
- PSA Virtual Check-ins 2Xs per week (text/phone/TEAMS)
